Introduction

Hexhubova Labs ("we," "our," or "us") operates the website hexhubovalabs.pro and provides seasonal investing education services. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

We're committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with Belgian data protection laws and the General Data Protection Regulation (GDPR).

Information We Collect

Personal Information You Provide

When you interact with our services, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Mailing address for course materials and correspondence
• Educational background and investment experience level
• Payment information for course enrollment (processed securely through third-party payment processors)
• Communication preferences and feedback

Information Automatically Collected

Our website automatically collects certain technical information:

• IP address and browser information
• Device type, operating system, and screen resolution
• Pages visited, time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

How We Use Your Information

We process your personal data for legitimate business purposes, including:

• Providing educational services and course materials
• Processing enrollments and managing student accounts
• Communicating about courses, schedules, and educational content
• Improving our website functionality and user experience
• Analyzing educational effectiveness and student progress
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring platform security

Data Sharing and Third Parties

We may share your information with trusted third parties in limited circumstances:

Service Providers

We work with carefully selected service providers who help us deliver our educational services:

• Payment processors for secure transaction handling
• Email service providers for course communications
• Cloud hosting services for platform infrastructure
• Analytics providers to improve our educational content

Legal Requirements

We may disclose your information when required by law or to protect our rights, including responses to legal requests from Belgian or European Union authorities.

Your Rights Under GDPR

As an individual in the European Union, you have specific rights regarding your personal data:

• Right to Access: Request copies of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain types of data processing
• Right to Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days as required by GDPR.

Data Security Measures

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls limiting employee data access
• Regular security audits and vulnerability assessments
• Encrypted data storage and backup systems

Organizational Measures

Our staff receives regular training on data protection principles and privacy best practices. We maintain detailed records of data processing activities and have established procedures for responding to potential data breaches.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Student Records: Maintained for 7 years after course completion for educational certification purposes
• Payment Information: Retained for 6 years to comply with Belgian accounting requirements
• Website Analytics: Anonymized after 26 months
• Marketing Communications: Until you unsubscribe or request deletion
• Support Communications: Deleted after 3 years unless ongoing issues require longer retention

When retention periods expire, we securely delete or anonymize your personal information. You can request earlier deletion in many cases by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and choices
• Marketing Cookies: Track website visits to improve our educational content relevance

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

International Data Transfers

While we primarily operate within the European Union, some of our service providers may process data outside the EU. When this occurs, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Certification schemes ensuring GDPR-level protection
• Regular assessments of third-country data protection practices

Children's Privacy

Our educational services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 16 without parental consent. If we become aware that we've collected information from a child under 16, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately using the details provided below.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to registered users
• Prominent notice on our website homepage
• Updated "last modified" date at the top of this policy

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy changes indicates acceptance of the updated terms.